ADA & Accessible Documents Matter During COVID-19

Laptop keyboard with a medical mask laying across the bottom
Laptop keyboard with a medical mask laying across the bottom

The Current Normal for Most Americans During COVID-19

Zoom meetings and telecommuting are filling our days. Some of us are trying to balance working from home while homeschooling our children. States are asking us to shelter in place and only go out for essentials. So, it’s easy for businesses to overlook some aspects of legal compliance during times of uncertainty and upheaval. However, right now more people rely on accessible documents and communication than ever before.

“New Normal” During COVID-19

There is little data to show what is occurring right now in households across America. So, I’ll share what is happening with my parents.

Managing During COVID-19 When You have a Visual Disability

Some people read braille, others use a magnifier to access large print documents, and even more people rely on a screen reader to access digital information. My parents, like many people with visual disabilities, often have someone come in to help them organize their mail. They know, legally, businesses must provide all communication in an accessible format. They have requested accessible documents, but they have also decided to “pick their battles.” The past few months have made the battle worth picking. As many people shelter-in-place, finding someone to help with sorting the mail is nearly impossible.

Hispanic blind man with disability. Visually impaired man using Digital Assistant and Ease of Access functions on phone
Hispanic blind man with disability. Visually impaired man using Digital Assistant and Ease of Access functions on phone

Challenges People with Visual Impairments Face During COVID-19

Like everyone, life is still moving forward, albeit slower than usual. There are medical appointments to keep, self-care to manage, and bills to pay. However, for several Americans, many of these activities will need to wait. Not because they lack the ability to schedule or pay, but because accessible documents and websites are not available.

The Time For Accessibility Compliance is NOW

Now, more than ever, healthcare organizations, medical labs, insurance companies, and others need to be in compliance with federal and local laws for Americans with disabilities. It is in times like these that we can see why equal access to information and communication is vital to the independence and safety of millions of Americans.

Providing ADA compliant materials for your customers. Braille, Large Print, Audio & Accessible PDF Services. https://brailleworks.com/

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